1. What Information We Collect

We may collect the following types of personal information:

• Name and contact details (e.g. email, phone number, business address)

• Project information and creative briefs

• Billing and payment information

• Correspondence (e.g. emails, call notes, project discussions)

• Website usage data (if applicable – e.g. analytics or contact forms)

2. How We Collect Your Information

We collect personal information when you:

• Contact us via email, phone, or website form

• Engage our services for photo/video production

• Request a quote or invoice

3. How We Use Your Information

We use your personal information to:

• Provide our creative services and manage projects

• Communicate with you about your project

• Send invoices and process payments

• Improve our services and client experience

• Meet legal, tax, and accounting obligations

4. Who We Share Information With

We only share your personal information when necessary and only with trusted third parties, including:

• Cloud storage and file transfer services (e.g. Dropbox)

• Accounting software (e.g. Xero)

• Email and communication platforms (e.g. Gmail, ClickUp)

• Legal or regulatory authorities if required by law

We never sell or rent your personal information.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access. This includes password protection, secure cloud storage, and access control.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of incorrect or outdated information

• Request deletion of your data (subject to legal obligations)

• Withdraw consent to marketing communications (if applicable)

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above, or as required by law (e.g. tax and invoicing regulations).

8. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:

Truecut Media
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or shared with clients directly if material. We recommend reviewing this policy periodically.